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Tim

Information Advice and Guidance

March 30, 2021 By Tim Leave a Comment

FaCT Information, Advice and Guidance Directory

Local Services

If you live or are within the local Birmingham are the following services can be accessed to help you with various information, help and support.  If you would prefer you can discuss your issues with a member of staff who will help you and direct you to the most appropriate service.  We can also contact these services on your behalf:

Birmingham City Council:

All the council services, information and contact details can be found on the Birmingham City Website: www.birmingham.gov.uk

Adults and Communities Access Point (ACAP) – 0121 303 1234

Monday to Thursday, 8:45am to 5.15pm

Friday, 8:45am to 4:15pm

In an emergency – and if the main offices are closed, call 0121 675 4806

Adults Out of Hours Home Care Service – 0121 464 5001

Anti-social behaviour – 0121 303 1111

Benefits (includes Housing Benefit/Council Tax Support) – 0121 464 7000

Child protection – concerned about a child? – 0121 303 1888

Council tax – 0121 303 1113

Domestic violence – 0121 303 0368 or 0121 303 0369

Emergency duty team – 0121 675 4806

Environmental health – 0121 303 6007

Homelessness – 0121 303 7410

Housing repairs – 0121 216 3330

Register office – 0121 675 1000

School admissions and pupil placements – 0121 303 1888

Transportation emergencies – 0121 303 4149

If you have a speech impairment, are deaf or hard of hearing you can contact Birmingham City Council by Next Generation Text (also known as Text Relay and TypeTalk).

Dial 18001 before the full national phone number.

Minicom: 0121 303 1119 or 0121 675 8221

You can call the council’s Contact Centre using your own advocate to translate for you without written notice. If you need to arrange for this service, go to Brasshouse Translation and Interpreting Services.

Safeguarding:

The Birmingham Safeguarding Children Partnership

Website: http://www.lscbbirmingham.org.uk/

If you have any concerns about the safety and/or welfare of a child or young person telephone the Children’s Advice & Support Service (CASS) on 0121 303 1888 or via secure email; CASS@birminghamchildrenstrust.co.uk.

Citizens Advice Birmingham

Website: http://www.bcabs.org.uk/

Citizens Advice Birmingham offers advice on a wide range of issues to anyone living in the Birmingham area. Our service is free of charge, confidential, independent and impartial. We won’t judge you, persuade you or tell you what you should do – we will listen, explain all the available options to you and support you in the course of action you decide to take.

Telephone Advice Line: 03444 77 1010 – Lines are open Monday to Friday from 9.30am to 4.30pm. Calls to 034 numbers cost no more than calls to geographic (01 or 02) numbers.

Textphone for the deaf/hard of hearing: 18001 03444 111445

Citizens Advice Consumer Service: 03454 040506

Police

Website: https://west-midlands.police.uk

Emergency calls – 999 / Accessibility text phone – 18000

Non-emergency calls – 101 / Accessibility text phone – 18001 101

Drug & Alcohol Services

Reach Out Recovery – Birmingham

Website: https://www.changegrowlive.org/content/reach-out-recovery-birmingham

Address: 36 Holloway Circus, Birmingham, B1 1EQ

Call: 0121 227 5890 (24hr) or e-mail: (Secure email address) Birmingham.secure@cri.cjsm.net

Birmingham JobCentre Plus

Website: https://www.jobcentreguide.co.uk/birmingham-jobcentre

Main Office: 65-77 Summer Row, Ladywood, Birmingham, West Midlands, United Kingdom, B3 1LB

Telephone: 0845 604 3719

Textphone: 0121 452 8184

NHS

If an emergency call 999 and ask for an ambulance

Birmingham Community Healthcare NHS Foundation Trust: Tel – 0121 466 6000

Birmingham & Solihull Mental Health NHS Foundation Trust: Tel –   0800 953 0045 Text: 07985 883 509

Email: bsmhft.customerrelations@nhs.net 

Birmingham Women’s and Children’s NHS Foundation Trust:

Birmingham Women’s Hospital: Mindelsohn Way, Birmingham B15 2TG Tel – 0121 472 1377

Birmingham Children’s Hospital: Steelhouse Lane, Birmingham, B4 6NH Tel – 0121 333 9999

Heart of England NHS Foundation Trust: Heartlands Hospital, Bordesley Green East, Birmingham, B9 5SS Tel – 0121 424 2000

The Royal Orthopaedic Hospital NHS Foundation Trust: Bristol Road South, Northfield, Birmingham, B31 2AP Tel – 0121 685 4000

Other Useful Numbers / Contacts   AA (Alcoholics Anonymous) 0845 769 7555 Citizens Advice Bureau https://www.citizensadvice.org.uk/about-us/contact-us/ Check out the above web page for options of phone, in person or webchat contact National Domestic Violence Helpline 0808 2000 247 Job Centre Plus https://www.gov.uk/contact-jobcentre-plus The above page has a local office search you can use National Aids Helpline 0800 567 123 National Drugs Helpline (Frank) 0800 77 66 00 NHS Direct 0845 46 47 Samaritans 0845 90 90 90 Data Protection Helpline 0303 123 1113                   –   –    

Contents Page

The following organisations can provide information, help and support for a number of issues. These are national organisations; however, many have local offices and support mechanisms. You may also want to contact your Local Authority, which will provide various services specifically to where you live. Your local service can be identified by using https://www.gov.uk/find-local-council and entering your postcode. If you are unsure who to contact speak to a member of staff and one of our team will work with you, in a confidential manner, to identify the best support mechanism for you.

Accommodation                                                          Adoption/Fostering Advocacy                       

Age Concern                                                                Alzheimer’s

Asylum                                                                        Befriending Services

Benefits                                                                       Bereavement

British Values                                                              Bullying          

Cancer Services and Complementary Therapies

Carers                                                                         Careers Advice

Childcare                                                                     Complaints/Concern

Counter Terrorism                                                      Culture and Religion

Day Centres                                                                 Debt

Disability Groups/Organisations                                 Domestic Violence

Drug and Alcohol                                                        Eating Disorders

Epilepsy                                                                       Family Support

Fraud and Corruption                                                 Freedom of Information and Data Protection Health

Help with health costs                                                Help in the home

Honour Based Violence                                              Hospital – local hospitals

Interpreting Services                                                   Learning Difficulties

Learning Disabilities                                                    Libraries

Libraries – Specialised                                                Marriage Guidance

Mental Health Support Groups/Organisations           Nursing/ Residential Homes

Nutrition                                                                      Older Persons

Pain Management                                                      Pregnancy

Red Cross                                                                    Sexual Health

Smoking                                                                      Stress and Depression

Stroke                                                                          Transport

Visual Services                                                            Walk-In Centre

Young People

Accommodation / Homelessness:

Organisation – Homeless Link

Address – Minories House, 2-5 Minories, London, EC3N 1BJ

Telephone – 020 7840 4430

Email – info@homelesslink.org.uk

Web – https://www.homeless.org.uk

We are the national membership charity for organisations working directly with people who become homeless in England. We work to make services better and campaign for policy change that will help end homelessness. Provides a search option for local services around England.

Organisation – Shelter

Address – 88 Old Street, London, EC1V 9HU

Telephone – 020 7840 4430

Email – info@homelesslink.org.uk

Web – https://england.shelter.org.uk

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. Provides advice on homelessness, renting, eviction, repairs, repossessions, council housing and benefits.

Organisation – Local Authority Housing and local services

Address – Various

Telephone –

Email –

Web – https://www.gov.uk/find-local-council

This website will help you find the contact details of your Local Authority. You will then need to contact their housing department.

Adoption/Fostering:

Organisation – CoramBAAF

Address – Coram Campus, 41 Brunswick Square, London, WC1N 1AZ

Telephone – 0300 222 5775

Email – advice@corambaaf.org.uk

Web – https://www.gov.uk/childcare-parenting/adoption-fostering-and-surrogacy

Everything you need to know about fostering and adoption – information and resources for people who are thinking of fostering or who are already foster carers, as well as for people who are thinking of adopting or who are adoptive parents. There is also advice and support for birth parents and for adults who were adopted or in care.

Organisation – Gov.UK

Address –

Telephone –

Email –

Web – https://www.gov.uk/childcare-parenting/adoption-fostering-and-surrogacy

Information on becoming a foster carer, adopting a child from the UK or abroad, looking after someone else’s child. Application contact details for through your local council available here.

Age Concern:

Organisation – Age UK

Address – Tavis House, 1-6 Tavistock Square, London, WC1H 9NA

Telephone – 0800 055 6112

Email –

Web – https://www.ageuk.org.uk

Age UK’s vision is to make the UK a great place to grow older. We do this by inspiring, supporting and enabling in a number of ways. Provides a free, confidential, national phone service for older people, their families, friends, carers and professionals.

Alzheimer’s:

Organisation – Alzheimer’s Society

Address – 43-44 Crutched Friars, London, EC3N 2AE

Telephone – 0300 222 11 22

Email –

Web – https://www.alzheimers.org.uk

Alzheimer’s Society is a United Kingdom care and research charity for people with dementia and their carers. Provides a search facility for finding more detailed information about dementia services and support groups in your area.

Asylum Seekers:

Organisation – Refugee Council

Address – PO Box 68614, London, E15 9DQ

Telephone – 020 7346 6700

Email – rij@refugeecouncil.org.uk

Web – https://www.refugeecouncil.org.uk

Work with refugees and people seeking asylum in the UK.  We offer practical support and advice throughout their journey in the UK.

Organisation – Gov.UK

Address –

Telephone –

Email –

Web – https://www.gov.uk/browse/visas-immigration/asylum

Provides information, support and helpline details on appeals and application for asylum.

Befriending Services:

Organisation – https://www.befriending.co.uk

Address – 63-65 Shandwick Place, Edinburgh, EH2 4SD

Telephone – 0131 261 8799

Email – info@befriending.co.uk

Web – https://www.befriending.co.uk

Befriending offers supportive, reliable relationships through volunteer befrienders to people who would otherwise be socially isolated.

Organisation – Royal Voluntary Service

Address – Beck Court, Cardiff Gate Business Park, Cardiff, CF23 8RP

Telephone – 0845 608 0122

Email – on-line form

Web

Royal Voluntary Service Good Neighbours provide valuable company and friendship as well as making sure the older person is safe and well.

Organisation – Age UK

Address – Tavis House, 1-6 Tavistock Square, London, WC1H 9NA

Telephone – 0800 055 6112

Email –

Web – https://www.ageuk.org.uk/services/befriending-services/

The Forget Me Not befriending service aims to reduce loneliness for people aged 50 or over, by providing a regular telephone call at a time which is convenient to the person. Provides a search for local befriending services in your area.

Benefits:

Organisation – Gov.UK

Address –

Telephone –

Email –

Web – https://www.gov.uk/browse/benefits or https://www.gov.uk/benefits-calculators

For information on income-related benefits, tax credits, contribution-based benefits, Council Tax Reduction, Carer’s Allowance, Universal Credit and how your benefits will be affected if you start work.

Organisation – Citizens Advice

Address – 3rd Floor North, 200 Aldersgate, London, EC1A 4HD

Telephone – Check out the web page for options of phone, in person or webchat contact

Email –

Web – https://www.citizensadvice.org.uk/benefits/

Information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran. There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.

Bereavement

Organisation – Counselling Directory

Address – Building 3, Riverside Way, Camberley, Surrey, GU15 3YL

Telephone – 0333 325 2500

Email –

Web –  https://www.counselling-directory.org.uk/bereavement.html

Bereavement counselling tries to help clients find a place for their loss so they can carry on with life and eventually find acceptance. Search facility to find a counsellor or psychotherapist locally.

Organisation – Samaritans

Address –

Telephone – 116 123.

Email – jo@samaritans.org

Web – https://www.samaritans.org

Offers a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. Provides a search facility to find a local branch.

Bullying

Organisation – Bullying UK

Address –

Telephone – 0808 800 2222

Email –

Web – https://www.bullying.co.uk/

Provides advice on cyber bullying, bullying at school, advice for young people, advice for parents and bullying at work.

Organisation – Anti-Bullying Alliance

Address –

Telephone –

Email –

Web – https://www.anti-bullyingalliance.org.uk

A coalition of organisations and individuals that are united against bullying.

Cancer Services and Complementary Therapies

Organisation – Macmillan Cancer Support

Address – 89 Albert Embankment, London, SE1 7UQ

Telephone – 0808 808 00 00

Email –

Web – https://www.macmillan.org.uk

Provides information and support including what to expect, practical advice and support, hear from experts and read about other people’s experiences.

Carers

Organisation – Gov.UK

Address –

Telephone –

Email –

Web – https://www.gov.uk/browse/disabilities/carers

Provides information on benefits and other credits.

Organisation – CarersUK

Address – 20 Great Dover Street, London, SE1 4LX

Telephone – 020 7378 4999

Email – on-line contact form

Web – https://www.carersuk.org

Provide expert advice, information and support. Search option for finding support where you live.

Careers Advice

Organisation – National Careers Service

Address – PO Box 1331, Newcastle Upon Tyne, NE99 5EB

Telephone – 0800 100 900

Email – on-line contact form

Web – https://nationalcareersservice.direct.gov.uk/

Provide information, advice and guidance to help you make decisions on learning, training and work.

Childcare

Organisation – Childcare.co.uk

Address –

Telephone –  

Email – Online contact form

Web – https://www.childcare.co.uk/

An online social networking platform for parents, childcare providers and private tutors with over 1,500,000 members. Provides a local childcare search for babysitters, registered childminders, nannies, private tutors and nurseries.

Organisation – Childcare Choices

Address –

Telephone –

Email –

Web – https://www.childcarechoices.gov.uk/

Provides information on how the government has introducing new ways to help parents with childcare costs. Support can be for toddlers or teens.

Complaints/Concern

Organisation – Citizens Advice

Address – 3rd Floor North, 200 Aldersgate, London, EC1A 4HD

Telephone – Check out the web page for options of phone, in person or webchat contact

Email –

Web – https://www.citizensadvice.org.uk/consumer/

Information on how to deal with a variety of consumer issues.

Debt

Organisation – Citizens Advice

Address – 3rd Floor North, 200 Aldersgate, London, EC1A 4HD

Telephone – Check out the web page for options of phone, in person or webchat contact

Email –

Web – https://www.citizensadvice.org.uk/debt-and-money/

Information on dealing with money issues can sometimes be off-putting, but if you don’t understand how things like credit or mortgages work, you could end up losing out financially or getting yourself deep in debt.

Disability Groups/Organisations

Organisation – Scope

Address – 6 Market Road, London, N7 9PW

Telephone – 0808 800 3333 free helpline (Open 9am – 5pm weekdays)

Email – helpline@scope.org.uk

Web – https://www.scope.org.uk

Scope is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else. Provides support, information and advice to more than a quarter of a million disabled people and their families every year.

Domestic Violence

Organisation – Men’s Advice Line

Address –

Telephone – 0808 801 0327 The helpline is open Monday to Friday, 10am to 1pm and 2pm to 5pm

Email – info@mensadviceline.org.uk

Web – http://www.mensadviceline.org.uk/

The Men’s Advice Line is a confidential helpline for all men experiencing domestic violence by a current or ex-partner. They provide emotional support and practical advice, and can give you details of specialist services that can give you advice on legal, housing, child contact, mental health and other issues.

Organisation – Refuge

Address – 4th Floor, International House, 1 St Katharine’s Way, London E1W 1UN

Telephone – 0808 200 0247 (24 hours)

Email – info@refuge.org.uk

Web – https://www.refuge.org.uk

Helps people rebuild their lives and overcome many different forms of violence and abuse; for example, domestic violence, sexual violence, so-called ‘honour’-based violence, human trafficking and modern slavery, and female genital mutilation.

Drug and Alcohol       

Organisation – Frank

Address –

Telephone – 0300 123 6600

Email – On-line contact form and live chat option

Web – http://www.talktofrank.com

FRANK helps you find out everything you might want to know about drugs (and some stuff you don’t). For friendly, confidential advice, Talk to FRANK. Provides a search function  for support near you.

Eating Disorders

Organisation – Beat

Address – Unit 1 Chalk Hill House, 19 Rosary Road, Norwich, Norfolk, NR1 1SZ

Telephone – 0808 801 0677

Email – help@beateatingdisorders.org.uk

Web – https://www.beateatingdisorders.org.uk

Beat provides helplines for adults and young people offering support and information about eating disorders. These helplines are free to call from all phones.

Epilepsy          

Organisation – Epilepsy Society

Address – Chesham Lane, Chalfont St Peter, Buckinghamshire, SL9 0RJ

Telephone – 01494 601 400

Email – enquiries@epilepsysociety.org.uk

Web: – https://www.epilepsysociety.org.uk/

Epilepsy Society is the UK’s leading provider of epilepsy services.

Family Support

Organisation – Family Lives

Address – 15-17 The Broadway, Hatfield, Hertfordshire, AL9 5HZ

Telephone – 0808 800 22 22 (lines open Monday – Friday 9am – 9pm, Weekends 10am – 3pm)

Email –

Web – https://www.familylives.org.uk/

Deal with all aspects of family life that include all stages of a child’s development, issues with schools and parenting/relationship support. Also respond when life becomes more complicated and provide support around family breakdown, aggression in the home, bullying at school, teenage risky behaviour and mental health concerns of both parents and their children. Provides a 24 hour helpline, advice website, live chat and parenting/relationship support groups.

Learning Difficulties

Organisation – British Dyslexia Association

Address – Unit 6a Bracknell Beeches, Old Bracknell Lane, Bracknell, RG12 7BW

Telephone – 0333 405 4567

Email – Online contact form

Web – http://www.bdadyslexia.org.uk

The BDA is the voice of dyslexic people. It aims to influence government and other institutions to promote a dyslexia friendly society, that enables dyslexic people of all ages to reach their full potential. Search option for your local Dyslexia Association

Learning Disabilities

Organisation – Scope

Address – 6 Market Road, London, N7 9PW

Telephone – 0808 800 3333 free helpline (Open 9am – 5pm weekdays)

Email – helpline@scope.org.uk

Web – https://www.scope.org.uk

Scope is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else. Provides support, information and advice to more than a quarter of a million disabled people and their families every year.

Marriage Guidance

Organisation – Relate

Address – Premier House, Carolina Court, Lakeside, Doncaster, DN4 5RA.

Telephone – 0300 100 1234

Email – Relate.Enquiries@relate.org.uk

Web – https://www.relate.org.uk/

UK’s largest provider of relationship support, they help over a million people of all ages, backgrounds and sexual orientations to strengthen their relationships. Provides a wide variety of support including live chat, webcam and telephone counselling. Search option for nearest Relate office.

Mental Health Support Groups/Organisations

If you are concerned that you are developing a mental health problem, you should seek the advice and support of your GP as a matter of priority. If you are in distress and need immediate help and are unable to see a GP, you should visit your local A&E.

Organisation – Mental Health Foundation

Address – Colechurch House, 1 London Bridge Walk, London, SE1 2SX

Telephone – 020 7803 1100

Email – On-line contact form

Web –  https://www.mentalhealth.org.uk

The Mental Health Foundation is the UK’s charity for everyone’s mental health. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems.

Organisation – Mind

Address – 15-19 Broadway, Stratford, London E15 4BQ

Telephone – 0300 123 3393

Email – supporterrelations@mind.org.uk

Web – https://www.mind.org.uk/

Can help you make choices about treatment, understand your rights or reach out to sources of support.

Older Persons

Organisation – Age UK

Address – Tavis House, 1-6 Tavistock Square, London, WC1H 9NA

Telephone – 0800 055 6112

Email –

Web – https://www.ageuk.org.uk

Age UK’s vision is to make the UK a great place to grow older. We do this by inspiring, supporting and enabling in a number of ways. Provides a free, confidential, national phone service for older people, their families, friends, carers and professionals.

Pain Management

Chronic Pain affects around 1 in 7 of the UK population. This is a descriptive term applied to any pain that has persisted for a period longer than that which it normally would be clinically expected to last. It is often defined as pain that has been present for three months or longer.   

Organisation – A Way with Pain

Address –

Telephone –

Email – On-line contact form

Web – http://www.awaywithpain.co.uk/

Providing information and support to those living with chronic pain.

Pregnancy, Fertility & Childbirth

Organisation – The National Childbirth Trust

Address – 30 Euston Square, London, NW1 2FB

Telephone – 0300 33 00 700 (lines open 8am – midnight)

Email – On-line contact form

Web – https://www.nct.org.uk/

NCT offer information and advice about pregnancy, childbirth and postnatal care to parents and parents-to-be.

Organisation – Brook

Address –

Telephone –

Email –

Web – https://www.brook.org.uk

Brook offer confidential support if you’re under 25 and think you might be pregnant.

Organisation – British Pregnancy Advisory Service

Address – 20 Timothys Bridge Road, Stratford Enterprise Park, Stratford, Warwickshire, CV37 9BF

Telephone – 03457 30 40 30 Phone lines are open 24 hours, 7 days a week.

Email – info@bpas.org

Web – https://www.bpas.org

An independent healthcare charity which has, for nearly 50 years, been advocating and caring for women and couples who decide to end a pregnancy. Also provides specialist contact centre services to the NHS such as Central Booking Services to speed up access to abortion treatment across a range of NHS and agency providers. In addition, they offer online STI testing, online treatment and advice for erectile dysfunction.

Red Cross

Organisation – British Red Cross

Address – 44 Moorfields, London, EC2Y 9AL

Telephone – 0344 871 11 11

Email – contactus@redcross.org.uk

Web – https://www.redcross.org.uk/

The British Red Cross helps millions of people in the UK and around the world get the support they need if crisis strikes. The Red Cross offers person-centred support for adults of all ages. The combination of services provided can be tailored to meet specific commissioner and health community needs.

Sexual Health

Organisation – NHS Choices

Address –

Telephone – 0300 123 7123 (national sexual health helpline)

Email –

Web – https://www.nhs.uk/Livewell/Talkingaboutsex/Pages/Ineedhelpnow.aspx

Provides information, advice and guidance on all sexual health issues including STI’s, Pregnancy, unprotected sex etc. Provides a search for your nearest sexual health service.

Organisation – Brook

Address –

Telephone –

Email –

Web – https://www.brook.org.uk

Brook has services across the UK providing free and confidential sexual health services to young people under 25. Brook has a 24/7 tool to find answers to over 500 frequently asked questions about everything from contraception and sexually transmitted infections to good sex, relationships and sexuality. You can search for a Brook service near you.

Smoking

Stopping smoking is the single most important step you can take to protect your health. You can find out about the health issues related to smoking and services to help you quit below.

Organisation – British Heart Foundation

Address – Greater London House, 180 Hampstead Road, London, NW1 7AW

Telephone – 0300 330 3322

Email – On-line enquiry form

Web – https://www.bhf.org.uk

Organisation – NHS Choices

Address –

Telephone – 0300 123 1044

Email –

Web – https://www.nhs.uk/livewell/smoking/Pages/stopsmokingnewhome.aspx

Want to stop smoking? Find out practical, quick and simple steps you can take NOW to quit successfully. You can also chat to an online advisor

Stress and Depression

Organisation – Samaritans

Address –

Telephone – 116 123.

Email – jo@samaritans.org

Web – https://www.samaritans.org

Offers a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. Provides a search facility to find a local branch.

Stroke

A stroke happens when the blood supply to part of your brain is cut off, causing your brain cells to become damaged or die. A stroke is life-threatening. If you or anyone else is having a stroke, you should phone 999 for an ambulance immediately.

Organisation – Stroke Association

Address – Life After Stroke Centre, Church Lane, Bromsgrove, Worcestershire B61 8RA.

Telephone – 0303 3033 100

Email – info@stroke.org.uk

Web – https://www.stroke.org.uk

The UK’s leading stroke charity. We deliver stroke services across the UK, campaign for better stroke care, invest in research and fundraise to expand our reach to as many stroke survivors as possible.

Visual Services

Organisation – RNIB

Address – 105 Judd Street, London, WC1H 9NE

Telephone – 0303 123 9999

Email – On-line enquiry form

Web – https://www.rnib.org.uk

The UK’s leading charity supporting blind and partially sighted people. Provide a helpline reading services and services blind and partially sighted children, young people and their families.

Walk-In Centre

If you are unable to see your GP and have a non-emergency health issue you can access a walk-in centre service.

Organisation – NHS Choices

Address –

Telephone –

Email –

Web – https://www.nhs.uk/Service-Search/Walk-in%20centre/LocationSearch/663

Search for a local walk in centre to you.

Young People

Organisation – British Youth Council

Address – CAN Mezzanine, 49-51 East Road, London, N1 6AH

Telephone – 020 7250 8374

Email – On-Line enquiry form

Web – http://www.byc.org.uk

Empower young people aged 25 and under to influence and inform the decisions that affect their lives. We support young people to get involved in their communities and democracy locally, nationally and internationally, making a difference as volunteers, campaigners, decision-makers and leaders.

Organisation – Princes Trust

Address – Prince’s Trust House, 9 Eldon Street, London, EC2M 7LS

Telephone – 0800 842 842

Email – On-line enquiry form and live chat

Web – https://www.princes-trust.org.uk/

Creating brighter futures for young people aged 11 to 30, empowering them to get into jobs, education and training.

The Importance Of First Aid Training For Anyone Working From Height

February 25, 2021 By Tim Leave a Comment

The Importance Of First Aid Training For Anyone Working From Height

Being first aid trained if you’re a construction worker or working from height in another field is not only wise from a safety perspective, but it’s also the law.

Construction is classified as a higher hazard industry. That’s why having the appropriate first aid training is so important in the construction industry, especially when you have people working at height.

Since the Health and Safety (First Aid) Regulations act came into play in 1981, having workers trained in first aid is mandatory. If you’re working on a project with between 5 and 50 workers, it’s critical that you have at least one person trained in first aid on site. That qualification could be in First Aid at Work or Emergency First Aid at Work.

Without this training, you could be in for some real trouble. After all, it’s a legal requirement.

As important as it is for construction sites to comply with legal requirements, keeping your employees safe on site is the highest priority. In the case of a medical emergency, it goes without saying that you want to provide all construction workers with the best possible care. This is especially important if you’re working from height.

Working from a height on construction sites is, of course, a lot more dangerous than sitting behind a desk in an office and there’s an increased risk of employees being harmed or having a fall. It’s the nature of the job. Having someone on site who is qualified in first aid is critical to the injured party’s recovery and any insurance claims made afterwards. It’s an added bonus if this person is trained specifically in a Working At Height first aid course.

Are you a site manager responsible for the safety of workers constructing at a height? If so, you might want to consider training some of your team in Working At Height. FaCT offers thorough online courses that meet social distancing requirements so you don’t have to wait for the training your team needs.

Having first aid qualified people on site is critical for abiding by the law and ensuring you can care for workers in the case of an injury. It’s also crucial in enabling workers at height to feel safe in their work, knowing that in an emergency, they will be protected.

Contact the experts at FaCT today to find out more.

Image source: Unsplash

What Does An Emergency First Aid Course From FACT Cover?

February 18, 2021 By Tim Leave a Comment

What Does An Emergency First Aid Course From FACT Cover

Anyone who works in the building and construction industry should not underestimate how important first aid training is. Having qualified first aiders on-site is a must – not only for meeting HSE guidelines but also for keeping people safer. While you might take every precaution to reduce potential injury risks on site, it is impossible to guard against freak accidents or injuries. With this in mind, emergency first aid training from FACT is something to seriously consider.

[Read more…] about What Does An Emergency First Aid Course From FACT Cover?

How to Renew Your CSCS Card During Coronavirus?

October 30, 2020 By Tim

How to Renew Your CSCS Card During Coronavirus?

How to Renew Your CSCS Card During Coronavirus?

Due to Covid-19 and the necessity to social distance, at FaCT (Fencing and Construction Training) we have converted many of our training programmes to online courses over the past months. While in the past it’s been the norm to visit training centres to renew CSCS cards, construction and fencing workers may find visiting centres in person a struggle at the moment.

[Read more…] about How to Renew Your CSCS Card During Coronavirus?

5 Benefits Of Doing Your Health & Safety Course Online Vs Classroom

October 23, 2020 By Tim Leave a Comment

5 Benefits Of Doing Your Health & Safety Course Online Vs Classroom

5 Benefits Of Doing Your Health & Safety Course Online Vs Classroom

Health and safety training is a vital component for many businesses, but with the current Covid-19 pandemic, more and more companies are delivering health and safety training online rather than face-to-face. Here are some of the many benefits that this can provide.

1. Safe Learning Environment

By conducting online health and safety training modules instead of in a classroom situation, you don’t need to worry about attendees coming into contact with each other and having to adhere to social distancing. It can put the trainer’s mind at rest, as well as those doing the learning.

2. Flexible Learning

Even without taking Covid-19 implications into account, learning online provides a slew of additional advantages. For starters, it offers excellent flexibility, enabling learners to often take courses at a time that suits them. This means they can fit studying around their daily schedules, eliminating the inconvenience and time spent having to travel to a training centre for classroom learning.

3. Cost Savings

Online training saves money by removing the need for travel, delegates or trainers to travel. This also saves time, as well all improving the efficiency of the training.

4. Environmentally Friendly

Doing your health and safety course online is also welcome news for those who like to look after the environment. By cutting the need to travel to a course location, you’re reducing your carbon footprint. With modules and work stored online, there’s also less reliance on paper handouts, which are often a feature of classroom learning.

5. Easily Accessible

As technology has improved and internet speeds have become faster and more reliable, learning online is a much more sophisticated and easier option that is accessible for all. Essentially, all you need is an internet connection, a quiet place and a laptop or even a smartphone device, and you’re good to go.

There are many apps and programmes that make it simpler to share visual content and multi-media, enhancing the learning process. Even if you might not be mixing with other attendees or a tutor in person, there’s often the chance to speak to them personally online or make use of chat forums, to give the feeling of a classroom atmosphere.

These courses are tutor-led, and they can see and chat with other delegates. This is a key feature of all of FaCT’s online training courses.

The advancement of technology also makes it easier to keep online training content up to date (essential in the health and safety sector, particularly with regards to any changes in legislation)

To find out more about online health and safety training, get in touch with us today.

Image: Pixabay

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